EQUINES MEDS CONTACT US & FAQs
At Equines Meds, we are dedicated to delivering outstanding support and transparent communication to every customer. Our knowledgeable team is always available to assist you—whether you have questions about our products, need help with an order, or are seeking expert guidance before making a purchase. With a strong commitment to your satisfaction, Equines Meds ensures that every interaction is handled with care, clarity, and professionalism. Experience the confidence that comes from partnering with a trusted leader in equine health solutions.
You can connect with us at any time via Email or WhatsApp, and one of our Equines Meds specialists will respond swiftly with the information and support you require. We take pride in delivering prompt, professional service to customers throughout the United States and internationally, ensuring your needs are met wherever you are.
Reach Us by Email Anytime!
Have a question or need support? Click the Email button below to send us a message—our Equimeds team will respond promptly to assist you!
Chat With Us Instantly on WhatsApp!
Have questions or need assistance? Simply click the WhatsApp button below to connect with our Equimeds team instantly. We’re here to support you!
FREQUENTLY ASKED QUESTIONS
Equines Meds provides a comprehensive selection of equine medications and supplements, including prescription treatments, over-the-counter remedies, nutritional supplements, and preventative care products. Our catalog is carefully curated to meet the diverse health needs of horses, ensuring quality, safety, and efficacy in every product we offer.
Placing an order is simple and secure. You can browse our product catalog online, add items to your cart, and proceed to checkout. For personalized assistance or bulk orders, you can also contact our team directly via Email or WhatsApp. Our specialists are available to guide you through the process and answer any questions you may have.
We offer a wide range of secure payment options, including Zelle, Cash App, Apple Pay, Bank Transfer, PayPal, Bitcoin, Chime, E-Transfer, Venmo, and Credit Card (where available). All transactions are encrypted and protected to ensure your information remains safe, allowing you to shop with complete confidence. Should you require any assistance during checkout, our dedicated support team is readily available to help.
Yes, Equimeds ships to customers across the United States and worldwide. Delivery times may vary based on your location and the shipping method selected. Typically, domestic orders arrive within 3–7 business days, while international deliveries may take 7–21 business days. You will receive tracking information once your order is dispatched.
Absolutely. Our experienced specialists are available to provide guidance on product selection, dosage, and usage. You can reach out via Email or WhatsApp for a personalized consultation, ensuring you choose the best solutions for your horse’s health and well-being.
Equines Meds is committed to customer satisfaction. If you receive a product that is damaged, incorrect, or does not meet your expectations, please contact our support team within 7 days of delivery. We will guide you through the return process and issue a refund or replacement as appropriate, in accordance with our return policy.
CONTACT US FOR ANY QUESTIONS
Are your equine medications and supplements approved and safe for use?
Yes, all Equines Meds products are sourced from reputable manufacturers and comply with industry regulations. Each medication and supplement is thoroughly vetted for quality and safety, ensuring your horse receives only trusted and effective treatments.
How do I know which product is best for my horse’s specific needs?
Our team of equine health specialists is available to help you choose the most suitable products based on your horse’s age, condition, and requirements. You can contact us via Email or WhatsApp for expert guidance and personalized recommendations.
Do I need a prescription to purchase certain medications?
Some equine medications require a valid prescription from a licensed veterinarian. Products that require prescriptions are clearly marked on our website, and our team can assist you with the necessary documentation and process.
What should I do if I receive the wrong item or my order is damaged?
If your order arrives incorrect or damaged, please contact our support team within 7 days of delivery. We will promptly assist you in resolving the issue by arranging a replacement or issuing a refund, in accordance with our return policy.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive a tracking number via email. You can use yourtracking number to monitor your shipment’s progress and estimated delivery date.
Are bulk or wholesale orders available through Equimeds?
Equines Meds offers bulk and wholesale ordering options for veterinarians, stables, and equine facilities. Please reach out to our sales team via WhatsApp or Email for more information and to discuss customized pricing and solutions.
How do I store equine medications and supplements properly?
We recommend storing all products in a cool, dry place, away from direct sunlight and out of reach of children and animals. Specific storage instructions are provided on each product’s packaging for optimal safety and efficacy.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact our support team via WhatsApp or Email as soon as possible. We will do our best to accommodate your request, provided the order has not yet been shipped.
What sets Equines Meds apart from other equine health suppliers?
Equines Meds stands out due to our commitment to quality, personalized customer service, and a wide selection of trusted products. Our knowledgeable team ensures each customer receives expert support and reliable solutions for their horse’s health needs.
How can I contact Equines Meds for urgent inquiries?
For urgent questions or support, you can reach us directly via WhatsApp or Email. Our specialists strive to respond promptly, ensuring you receive timely assistance whenever you need it.